Player Protection

Responsible Gaming at habjee

At habjee, we believe gambling should be an enjoyable pastime — never a source of stress, debt, or harm. This page outlines the tools, resources, and guidance we provide to help every Bangladesh player stay in control.

18+ Platform Only Free Protection Tools 24/7 Support Available Instant Self-Exclusion

18+ Only — This Platform Is For Adults

habjee is strictly an adults-only platform. You must be 18 years of age or older to register, deposit, or play on habjee. We use identity verification to enforce this policy and will immediately close any account found to belong to a person under 18. If you are a parent or guardian, please use internet filtering software to prevent minors from accessing gambling sites.

How habjee Supports Safer Play

These six pillars form the foundation of habjee's responsible gaming programme. Every tool described here is available to all verified Members at no cost.

Deposit Limits

Set a maximum deposit cap on a daily, weekly, or monthly basis. Once a limit is active, habjee will not process any deposit that would cause you to exceed it. Limits take effect immediately when you lower them and require a 7-day cooling-off period to increase.

Loss Limits

Define the maximum net loss you are comfortable with over any given day, week, or month. When your cumulative losses reach the threshold you set, habjee will automatically suspend further gameplay until the limit period resets.

Session Time Reminders

Lose track of time at the tables? habjee's session timer sends you an on-screen notification after a duration you choose — 30 minutes, 1 hour, 2 hours, or a custom value. It is easy to miss how long you have been playing without a reminder.

Cool-Off Period

Need a short break? A habjee cool-off suspends your account from placing bets for 24 hours, 7 days, or 30 days. You can still log in to check your history and withdraw any balance, but no deposits or wagers are possible during the cool-off window.

Self-Exclusion

If you feel that gambling is having a negative impact on your life, habjee's self-exclusion tool allows you to close your account for a minimum of 6 months, up to a permanent lifetime ban. During self-exclusion, your account cannot be reopened for any reason before the chosen period expires.

Reality Check

habjee's reality check feature displays a summary of your current session — time played, total wagered, and net result — at regular intervals you define. This transparent snapshot helps you make informed decisions about whether to continue playing or step away.


Activating Your Responsible Gaming Tools

Every habjee Member can activate any of the protection tools described on this page directly from their account settings panel. No support request is needed for most tools — they are self-service and take effect within minutes.

Need help? If you have difficulty locating any responsible gaming tool in your account settings, contact habjee support at any time via the live chat widget or by emailing [email protected] (plain text — please copy manually). Our support team is trained to handle all responsible gaming requests with sensitivity and urgency.
1
Log In to Your habjee Account

Visit habjee.biz and log in using your registered username and password. All responsible gaming tools are available exclusively to verified Members.

2
Navigate to Account Settings

Click on your account avatar or username in the top-right corner of the screen. From the dropdown menu, select "Account Settings".

3
Open the Responsible Gaming Tab

Within Account Settings, locate the "Responsible Gaming" tab. All available tools — deposit limits, loss limits, cool-off, session reminders, reality check, and self-exclusion — are listed here.

4
Select and Configure Your Chosen Tool

Click the tool you want to activate, enter the relevant value (an amount, duration, or confirmation), and click "Apply". Most tools — including all limit reductions and cool-off periods — take effect immediately.

5
Confirm via Email or OTP

For your security, habjee sends a confirmation to your registered email address or mobile number when a responsible gaming setting is changed. If you receive a confirmation you did not request, contact support immediately.


Understanding Self-Exclusion

Self-exclusion is the most decisive responsible gaming tool habjee offers. It is designed for Members who recognise that they need a significant break from gambling and want the platform to enforce that break on their behalf.

6-Month Exclusion

A temporary break of six months. Your account is locked for all deposits and gameplay. Any remaining balance is available for withdrawal. The account cannot be reopened until the six months expire.

1-Year Exclusion

A full year away from the habjee Platform. Recommended for Members who have experienced repeated difficulty staying within their own limits despite shorter cool-off periods.

5-Year Exclusion

A long-term commitment to stepping away from gambling. After five years, Members who wish to return must complete a full identity re-verification and a mandatory responsible gaming acknowledgement.

Permanent Exclusion

A lifetime ban from the habjee Platform. This decision is irreversible. If you believe gambling is seriously harming your life or the lives of those around you, a permanent exclusion may be the right choice.

Important: Once a self-exclusion is applied, habjee will make every reasonable effort to prevent you from opening a new account using the same identity details. If you attempt to circumvent a self-exclusion by creating a new account with different credentials, any winnings accrued during that period may be voided and your accounts will be permanently closed.

Is Gambling Becoming a Problem?

If you answer "yes" to two or more of the questions on the right, we strongly encourage you to use one of habjee's responsible gaming tools — or to reach out to a professional support service. Identifying a problem early is the most effective step you can take.

habjee monitors gameplay patterns and may proactively reach out to Members whose activity shows signs consistent with problem gambling. This outreach is a support service — not a penalty — and is handled with complete confidentiality.

You are not alone. Problem gambling affects people across all backgrounds and income levels. Seeking help is a sign of strength. habjee's support team is trained to respond with empathy and without judgment.
Question 1

Have you ever spent more money on gambling than you originally planned or could comfortably afford?

Question 2

Have you found yourself gambling to recover money you have already lost ("chasing losses")?

Question 3

Has gambling caused arguments with family members, friends, or colleagues, or led you to neglect important responsibilities?

Question 4

Have you borrowed money from others, or used money set aside for essential expenses such as rent or groceries, to fund gambling?

Question 5

Do you feel restless, irritable, or anxious when you are unable to gamble, or when you try to stop or cut down?

Question 6

Have you ever lied to others about how much time or money you spend on gambling?


18+

Age Verification Is Mandatory on habjee

habjee requires all Members to verify their age as part of the account registration process. We use a combination of document verification and third-party identity checks to confirm that every player is 18 years of age or older before granting full platform access. Age verification is not optional — it is a non-negotiable requirement for depositing, playing, and withdrawing on habjee.


Managing Your Bankroll Responsibly

One of the most practical steps any habjee Member can take is to treat their gambling balance as an entertainment budget rather than an investment. Before you start any session, decide in advance how much you are comfortable spending — and stick to that figure regardless of results.

  • Never gamble with money reserved for essential expenses such as rent, bills, food, or school fees.
  • Set a fixed entertainment budget each month and use habjee's deposit limit to enforce it automatically.
  • Do not attempt to recover losses by increasing your bet size — this is one of the most common patterns associated with problem gambling.
  • Take regular breaks during a session. Stand up, have a drink of water, and assess whether you are still enjoying the experience.
  • Treat any winnings as a bonus, not as expected income. The house edge means that over the long run, gambling costs money.

Protecting Others in Your Household

If you share a device or a living space with family members — particularly children or young adults — it is important to take steps to prevent unauthorised access to your habjee account and to gambling content more broadly.

  • Never share your habjee login credentials with anyone, including family members.
  • Always log out of your habjee account when using a shared device.
  • Enable two-factor authentication on your habjee account to prevent unauthorised logins.
  • Consider installing internet filtering or parental control software on shared devices to block access to gambling websites for anyone under 18 in your household.
  • If you suspect a family member has accessed your habjee account without permission, contact habjee support immediately. We can review account access logs and take protective action.

Talking to Someone

If you feel that gambling is affecting your mental health, your finances, or your relationships, speaking to someone is the most important step you can take. habjee's support team is available 24 hours a day, 7 days a week, to listen without judgment and to help you access the right tools and resources.

You can reach habjee support by:

  • Using the live chat feature available on every page of habjee.biz when you are logged in.
  • Emailing the habjee support team at [email protected] (plain text only — please copy manually).

When contacting us about a responsible gaming concern, please mention this in your opening message. Your enquiry will be escalated to a trained responsible gaming adviser and handled with the highest level of sensitivity and confidentiality.

Understanding How Games Work

Every game available on habjee — whether a slot, a live casino table, a crash game, or a sports bet — has a built-in mathematical advantage for the operator. This is known as the house edge or return-to-player (RTP) rate. Understanding this is fundamental to responsible gambling.

  • An RTP of 96% means that, on average, the game pays back ৳96 for every ৳100 wagered over a very large number of rounds. The remaining ৳4 represents the house edge.
  • RTP figures are calculated over millions of rounds. In any single session, outcomes are determined by a certified random number generator (RNG) and can vary significantly from the average.
  • Past results do not influence future results. There is no such thing as a "hot streak" or a game that is "due" for a win.
  • Bonuses and promotions are subject to wagering requirements. Always read the terms of any bonus before accepting it.

Play Smart. Play Responsibly.

habjee wants every Member to enjoy our platform safely and within their means. Explore our FAQ for answers to common questions, review our Privacy Policy to understand how we protect your data, or return to habjee Casino to enjoy the games responsibly.